Meet the Women Behind Ethics Suite’s Hospitality “Hotline”

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Meet Juliette and Tricia, founders of Ethics Suite and creators of,, and – a  workplace misconduct, theft, and fraud reporting platform designed for the hospitality industry.

Juliette Gust, CFE – Founder & President

Juliette Gust headshot

Juliette is a forensic accountant and Certified Fraud Examiner who has led over 1,300 investigations in 75 countries, and has advised on close to 10,000 whistleblower reports. She is the former global Director of Fraud & Investigations for Starwood Hotels & Resorts.  She also served as a subject matter specialist within PwC’s Regulatory, Forensics, and Hospitality & Leisure practices. No stranger to hospitality operations management, Juliette spent more than 15 years working in high-volume hotels, casino hotels, convention centers and restaurants in top U.S. tourism destinations such as Boston, Las Vegas and New York City.
Juliette was the 2003 recipient of the International Food & Beverage Forum’s Food & Wine Founder Michael Batterberry Award and Scholarship, and a former Multicultural Foodservice & Hospitality Alliance Showcase of the Star’s “Star.” She was also a 2004 winner of the Wall Street Journal Award for Excellence in Accounting, and a LEAD Program in Business alum.

Tricia Fratto – EVP & General Counsel

Tricia Fratto headshotTricia has more than a decade of legal experience focused on internal and government-facing investigations. Also a former Starwood Hotels & Resorts Worldwide Director, Tricia supervised the Legal-Compliance global investigations, designed and implemented investigations protocols and policies, developed and conducted trainings, and advised on remediation plans.

Prior to joining Starwood, Tricia practiced law at two of the world’s largest law firms as a white-collar litigator, advising a broad range of clients on their legal obligations. Tricia also draws from her experience prior to becoming a lawyer as an IBM Database Manager and Catering Sales Manager.

Why Did We Build This Platform?

Ethics Suite is committed to providing everyone in the hospitality industry with simple and valuable ethics and compliance solutions – at prices within reach for small companies. In addition, Ethics Suite provides a platform that is aligned with how people communicate today – mobile and online. Provide your employees with a safe and simple method for communicating important issues to you, without fear of retaliation.

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